Terms of service

Last updated: October 3, 2026

Welcome to Carybell. These Terms of Service ("Terms") govern your access to and use of the Carybell website, online store, products, services, and related content (collectively, the "Services").

By accessing or using our Services, placing an order, or purchasing products from Carybell, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. About Carybell

Carybell is an online clothing store based in Surat, Gujarat, India. We offer clothing and related products through our online store.

Our Services are provided through Shopify, which provides the technology that powers our online store.

2. Eligibility

By using our Services, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are under the applicable age of majority, you may use our Services only with the involvement and permission of a parent or legal guardian where required by law.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, specifications, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device, screen settings, lighting, and other factors.

We reserve the right to:

Modify product descriptions or information.
Change product prices without prior notice.
Discontinue products.
Limit the quantity of products available for purchase.
Correct errors or inaccuracies in product information.

Product availability may change at any time.

4. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

We reserve the right to accept, reject, cancel, or limit an order where necessary, including in cases of:

Product unavailability.
Pricing or product information errors.
Suspected fraudulent or unauthorized transactions.
Incorrect customer information.
Shipping limitations.
Other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been received, any applicable refund will be processed according to our Refund Policy and the payment method used.

5. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed at the time you place your order, unless there is an obvious pricing or technical error.

You agree to provide accurate and complete billing and payment information.

We may use third-party payment service providers to process payments. Your payment may also be subject to the terms and policies of the relevant payment provider.

6. International Orders and Shipping

Carybell may offer shipping to customers in different countries.

Shipping availability, delivery times, shipping charges, customs requirements, import duties, taxes, and other charges may vary depending on the destination country.

International customers are responsible for any customs duties, import taxes, local taxes, or other charges imposed by the destination country unless otherwise stated by Carybell.

Delivery times are estimates and are not guaranteed. Delays may occur due to customs, shipping carriers, weather, operational issues, or circumstances outside our reasonable control.

7. Returns and Exchanges

Carybell currently provides a 5-day return/exchange window from the date of delivery, subject to the conditions described in our Refund and Return Policy.

To be eligible for a return or exchange, products generally must:

Be unused and unworn.
Be unwashed and undamaged.
Have original tags and packaging where applicable.
Be returned within the applicable 5-day period.
Meet any additional requirements stated in our Refund and Return Policy.

Certain products or situations may not qualify for return or exchange.

Please review our Refund and Return Policy before placing an order.

8. Intellectual Property

All content available through our Services, including but not limited to:

Carybell name and logo.
Product images.
Photographs.
Graphics.
Text.
Designs.
Product descriptions.
Website layout.
Branding and visual materials.

is owned by Carybell or its respective licensors and is protected by applicable intellectual property laws.

You may use our website for personal and lawful shopping purposes only.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission from Carybell.

9. Prohibited Uses

You agree not to use our Services:

For any unlawful purpose.
To commit fraud or facilitate fraudulent transactions.
To impersonate another person or entity.
To provide false or misleading information.
To interfere with the operation or security of our website.
To upload or transmit malicious software or harmful code.
To attempt unauthorized access to our systems.
To scrape, copy, or systematically collect website content without permission.
To infringe the intellectual property or other rights of Carybell or third parties.

We reserve the right to restrict or terminate access to our Services where we reasonably believe these Terms have been violated.

10. Third-Party Services and Links

Our Services may contain links to or integrations with third-party websites, applications, payment providers, shipping providers, or other services.

We are not responsible for the content, policies, availability, or practices of third-party services.

Your use of third-party services may be subject to the terms and policies of those third parties.

11. Privacy

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored, and processed when you use our website or purchase products from us.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

12. Errors and Inaccuracies

From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to product information, prices, promotions, availability, shipping charges, or other information.

We reserve the right to correct such errors or inaccuracies and to update information or cancel affected orders where necessary.

13. Disclaimer

We make reasonable efforts to keep our website and Services available and accurate. However, we do not guarantee that the Services will always be uninterrupted, secure, error-free, or available at all times.

To the extent permitted by applicable law, Carybell disclaims warranties that cannot be expressly guaranteed under these Terms.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Carybell will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our Services or products, except where such liability cannot legally be excluded.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages, or reasonable costs arising from your violation of these Terms or your unlawful use of our Services.

16. Changes to These Terms

We may update or change these Terms from time to time.

The latest version will be made available on this page. Changes will become effective when posted unless otherwise stated.

Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes relating to these Terms or your use of the Services shall be subject to the jurisdiction of the competent courts in Gujarat, India.

18. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain in effect.